TeleCare-Connect recognizes that maintaining the privacy of your personal information is important. Below, we explain how we may collect such personal information, what we do with it, and how we protect it.
What Information Does TeleCare-Connect Gather?
When you access this website, we will learn certain information about you during your visit.
Information You Provide To Us
This website provides various places for users to provide information. We collect information that users provide by filling out forms on this website, communicating with us via contact forms, responding to surveys, and search queries on our search feature. We use the information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.
Information Gathered Through Traffic Monitoring
Like many other websites, TeleCare-Connect is equipped with a program that monitors traffic by automatically recording every visitor’s host and/or IP address. This program tracks the number of times the site is hit, how many visitors come to the site, and which parts of the site they frequent. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals that actually browse the site, other than in connection with the testing and improvement of our services. The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve this website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.
Information Gathered During Registration
Several areas of our site are private and will require that you register. In addition, you will need to provide certain information to obtain our Services, or to complete transactions initiated by you that may be available through TeleCare-Connect. If you choose not to provide such information, we may not be able to provide those Services or to complete transactions. To access the private areas of our site you must enter: Your name, email address, job function and/or password. You may be required to provide additional information to obtain our Services, or to complete transactions initiated by you.
What About Cookies?
When a user accepts a cookie, a small text file is created on their computer’s hard drive that gives them a unique, random ID. This ID enables the website to readily recognize each visitor on a subsequent visit to the site. For example, a cookie may indicate the preferences selected by a visitor on a prior visit and facilitate more efficient browsing on subsequent visits. TeleCare-Connect relies on cookies in this fashion. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after this one, as well as your IP address.
How Will TeleCare-Connect Use This Information?
Listed below are some of the ways in which your information may be used:
- To improve TeleCare-Connect’s products and services
- To customize the content and/or layout of our pages for each individual visitor
- To notify visitors about updates, new products or special offers from TeleCare-Connect or our suppliers and partners
- To assist our suppliers and partners in targeting updates, new products or special offers to you through TeleCare-Connect to ask for your participation in brief surveys
- To generate aggregate statistical studies
- To complete the provision of services or any other transactions you may do at the site (which will include providing your information to the relevant supplier so that they can complete your service request or transaction)
What We Will Not Use The Information For
We respect your privacy! Any and all of your personally identifiable information collected at this site by TeleCare-Connect will be kept confidential and will not be: sold, rented, loaned or otherwise disclosed, except as stated above or as otherwise required by law.
We may disclose your personal information to a third-party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and “TeleCare-Connect.”
We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of “TeleCare-Connect’s” assets and/or business.
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.
TeleCare-Connect Suppliers and Partners; Linked Sites
If you click on a hypertext link that takes you to another website outside of TeleCare-Connect, we are not responsible for the information collection practices and uses at that other site. In addition, when you initiate a transaction with one of our suppliers or partners through TeleCare-Connect, the information you and we submit to the supplier or partner for the transaction becomes subject to the supplier or partner’s privacy or information use policies. TeleCare-Connect is not responsible for the privacy or information use policies of its suppliers and partners.
What Choices Does The User Have?
You will always have the ability to opt not to receive email or other means of communication from TeleCare-Connect. TeleCare-Connect respects your privacy and realizes that not everyone likes to receive special offers or information. You have the ability to opt out from receiving email or other communications by using any of the contact information below to request that TeleCare-Connect remove you from its lists. Your opt-out will be effective unless or until you opt to receive email or other communications by contacting us. Again, please remember, once we have provided information to our suppliers or partners due to transactions initiated by you, we are not responsible for their use of the information, and you should consult their privacy and information use policies.
How Do We Protect Your Information And Secure Information Transmissions?
We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors. Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk.
For site security purposes and to ensure that this service remains available to all users, “TeleCare-Connect” uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Visitor’s GDPR Rights
If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:
- We will retain any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) “TeleCare-Connect” decides that the value in retaining the data is outweighed by the costs of retaining it.
You have the right to request access to your data that “TeleCare-Connect” stores and the rights to either rectify or erase your personal data.
You have the right to seek restrictions on the processing of your data.
You have the right to object to the processing of your data and the right to the portability of your data.
To the extent that you provided consent to “TeleCare-Connect” processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.
We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
Who Can I Contact For More Information?
If you would like to opt out from receiving email or other communications, or if you would like to update your personal information, notify us by email by using the information below. TeleCare-Connect will use reasonable efforts to promptly resolve any issues.
TeleCare-Connect Contact Information:
Email Address – [email protected]